Cancellation Policy

Registration Cancellation
Should a situation arise where you would need to cancel your workshop registration you should contact us as soon as possible. Our self-cancellation policy is as follows...

Standard Cancellation:
If you cancel your registration up to two weeks (15 days) prior to workshop you will be entitled to a refund, less a $50.00 processing fee per 2-day workshop or a $25.00 processing fee per 1-day workshop.

Late Cancellation:
If you cancel your registration within two weeks (14 days) of the workshop start date you will not be entitled to a refund. However, you will be eligible to apply your registration fee toward a scheduled live workshop or one of our self-study programs.

Workshop Cancellation
Although TalkTools will make every effort to ensure that your course takes place on the scheduled date and time, we do reserve the right to cancel if the minimum number of registrations is not met. In the event that this does happen, you will have the option to choose one of the following:

  • take another TalkTools course (live or self-study)
  • receive a refund in full

Cancellation Due to Weather:
A weather cancellation is decided on the morning of a scheduled program. Weather cancellations will only be made for extremely severe weather. If TalkTools cancels your course due to inclement weather, your original booking fee will be applied to your newly rescheduled course or you may opt for OnDemand access to the same course for a 60-day viewing period.