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Getting You Tech-Ready for Your e-learning Course

IMPORTANT - PLEASE READ

It is the learner's responsibility to meet the tech requirements (outlined below) for our on-demand, e-learning courses

TalkTools cannot be held responsible if the participant does not have these technical requirements tested and in place prior to starting their course

TalkTools DOES NOT recommend using company-issued computers for your digital learning with us, as settings on these devices can be configured to block access to our Training Site

Web Browser

Supported Browsers - the latest version of

Chrome - currently, Google Chrome is the most widely used browser in the world, and is also considered one of the fastest and most secure.
Firefox
NOTE: Internet Explorer is not supported

Use this site to check your browser: https://www.whatismybrowser.com/

Check your web browser SETTINGS: JavaScript, cookies and third-party cookies need to be enabled

OS (Operating Systems)

Supported Operating Systems

iOS 8.0 or later
Windows 10 or later
iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)
iPadOS 13 or later
Android 5.0x or later

Internet Connection

digital (on-demand, e-learning) content require a lot of bandwidth -- check your connection at: https://www.speedtest.net/
minimum speeds:
minimum upload speed: 8Mbps/1MB
ping: 50ms or lower
(Internet provider Optimum is not supported)

Clear Your Cache (Browsing History)

On your computer, open Chrome.
At the top right, click More .
Click More tools. Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

 continuingeducation@talktools.com